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Hari K. Khalsa

Web portfolio - http://kiwishark.net/portfolio

408 836-8035

harik@cmu.edu

Willing to relocate

 

 

 

OBJECTIVE

Full-time employment creating user-centered technology and utilizing

 

 

my skills in interface design, evaluation and implementation

 

 

 

 

HCI SKILLS

 

Usability Analysis

Contextual design, heuristic evaluation, think-aloud protocol, cognitive walkthrough, model human processor, GOMS

 

Design Process

Personas, affinity diagramming, brainstorming and ideation, paper prototyping, storyboards

 

Design Research

Contextual inquiry, observation, interviewing, focus groups, directed storytelling, competitive analysis

 

 

TECHNICAL SKILLS

 

Applications

Illustrator, Photoshop, InDesign, Flash, Dreamweaver, Microsoft Office, Lotus Notes, CVS, ClearCase, ClearQuest, DB2, DB2 Content Manager, WebSphere Application Server, Visual Basic

 

Languages

Java, C/C++, JavaScript, HTML, CSS, XML, SQL, OpenGL, Actionscript

 

Platforms

UNIX/AIX, Windows 98, 2000, NT, XP, Mac OS 9.x, X.x

 

 

MEMBERSHIPS

 

ACM SIGCHI, BayCHI

Society of Women Engineers

 

 

HONORS

 

Tau Beta Pi

Golden Key Honor Society

 

 

INTERESTS

 

Travel, scuba diving, yoga,

web design, photography

EDUCATION

Carnegie Mellon University, Pittsburgh, PA

 

 

Master of Human-Computer Interaction

 

 

Expected graduation August 2005, GPA 3.9

 

á   Capstone project: Designing a multimodal interface for Interactive Electronic Technical Manuals to be used in the U.S. Navy

á   Courses in Interface and Interaction Design, HCI Methods, Software Architecture for UIs, Communication Design, Aesthetics and Design, Marketing, Ubiquitous Computing

 

 

 

University of California, San Diego, La Jolla, CA

 

Bachelor of Science in Computer Science

 

September 1998 - June 2002, Cum Laude, GPA 3.6

 

á   Courses in Engineering Psychology, Web Design and Engineering, Multimedia Design, Computer Graphics, Software System Design and Implementation, Databases, Computer Architecture, Operating Systems, Theory of Computation, Object-Oriented Programming

 

 

 

 

PROFESSIONAL

IBM, San Jose, CA

 

EXPERIENCE

Software Engineer / Technical Support Specialist

 

August 2002 Ð July 2004

 

á   Provided application-level engineering support for world-wide DB2 Content Manager customers

 

á   Managed critical customer situations, maintained and restored customer satisfaction

 

á   Led web-based technical support for the DB2 Content Manager portfolio of products

á   Provided training and assistance with tools and presented publishing and usage results to senior management monthly

 

á   Obtained certifications in DB2 UDB Version 7.1 and DB2 Content Manager Version 8

 

 

 

UC San Diego Computer Engineering Department, La Jolla, CA

 

Java Tutor and Discussion Leader

 

September 2000 Ð June 2002

 

á   Held office hours in computer labs and led weekly discussions

 

á   Graded assignments and exams

 

á   Maintained class web page

 

 

 

Raytheon, San Diego, CA

 

 

Software Engineer Intern

 

May 2001 Ð December 2001

 

á   Designed and developed software tools in C++

 

á   Performed ClearQuest administration

 

 

 

Cubic Transportation Systems, San Diego, CA

 

 

Software Engineer Intern

 

January 2000 Ð September 2000

 

á   Developed and tested software for a mass transit system

 

á   Implemented an audio interface for the hearing-impaired

 

á   Redesigned hot spot editing tool for ease of use